REPAIRS & MAINTENANCE
Who is responsible for repairs?
Generally speaking, the Owners Corporation is responsible for the repair and maintenance of all common property within the strata scheme.
The common property boundaries of each lot are generally formed by:
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The upper surface of the floor (but not including the carpet);
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The under surface of the ceiling; and
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All external or boundary walls (including doors and windows).
Common property generally includes:
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Floors;
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Boundary walls including any door, window or other structure within the wall and their working parts;
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Ceramic tiles originally attached to a common property surface;
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Pipes or electrical wiring in the common property or servicing more than one lot;
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Original parquet and floor boards;
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Vermiculite ceilings, plaster ceilings and cornices; and
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Balcony walls and doors are usually common property if the strata plan was registered after 1 July 1974.
With the exclusion of structural cubic air space (such as a supporting column of a high rise building) anything inside the common property boundaries forms part of the air space of the lot as defined in the registered strata plan. Anything inside the air space of the lot is the responsibility of the lot owner.
The Strata Community Australia (New South Wales) have produced a guide to common property to help determine who is responsible.
Click here to view the Who’s Responsible guide.
EMERGENCY TRADES
For any after-hours emergency repairs relating to the common property please contact the appropriate trade and service provider directly on the numbers listed below. Should the emergency be during business hours, please contact our office on 1300 301 175 for immediate assistance.
Should your situation not be an after-hours emergency, any after-hour charges may be redirected to you. We therefore request that you assess if the incident is an emergency that requires after-hours attention or if it can be addressed during business hours to avoid any unnecessary cost.
Plumber
McElroy Plumbing 0426 675 700
Moore Bros Plumbing 0407 242 461
Flush-it Plumbing 0418 448 209
Electrician
TKC Electrical 0430 110 011
Glenco Electrical Services 02 9700 9996
Locksmith/Intercom
Kingsford Locksmiths 02 9663 1889
ESS Alarms 02 9398 8668
Bells Locksmith 02 9357 2333
Glazier
Express Glass 1300 666 234
Garage Doors
Allgate Automation 1300 655 600
Roofing
APT Roofing 0415 790 054
Storm & Flood Services
(SES) State Emergency Services 13 25 00
Sydney Water 13 20 90
Emergency Services
NSW POLICE, FIRE 000
& AMBULANCE